Privacy Policy

update: March 20, 2022 The site (hereinafter “the Site”) and its mobile application (hereinafter “the Application”) may collect certain personal data from users (hereinafter “the Users”). Casky sarl attaches great importance to respect for privacy and takes all necessary measures to ensure the confidentiality and security of Users' personal data. To this end, the Company invites Users to read this Privacy Policy in order to be informed of the methods of processing their personal data and their rights. The purpose of this Charter is to set out the conditions under which the personal data collected is processed and used, in order to better inform the persons concerned.

1. Identity of the controller

Casky SARL, RC 101243/Marrakech, ICE 002371582000090 Contact details for the personal data protection department (DPDP):

2. Consent

By using our Site and our Application, you explicitly declare that you accept the Auditor's privacy policy, and you consent to our collecting and processing data concerning you according to the methods and principles described below. You will not be able to create a personal account on the Application or on our Site if you refuse to provide the mandatory information requested in the registration form. If you want us to delete your data from our database, simply send an email to, indicating your email address. The newsletters that may be sent to you will always display a link on which you can click so that you no longer receive emails from us.

3. Collection Methods

The Auditor may collect information about you at different times. When entering your personal information for the creation of your personal account; When you browse the Site using Cookies; When using the Application;

4. Information collected

The information that may be collected is as follows: Surname and first name; Telephone number; Geolocation; History of journeys made and number of kilometers traveled; The brand of your vehicle; Connection data from social networks such as Facebook or Google; Any information that you voluntarily give us; All the information collected is necessary to allow you to use the Application and browse the Site. More specifically with regard to geolocation, the use of the Accident Detection Service absolutely requires that your mobile device be continuously geolocated. Subject to your express and prior consent, Casky may collect location data received from mobile device that you use to operate the Application and in particular to indicate your location to the emergency services and relatives in the event of an accident. Many mobile devices incorporating a GPS mechanism allow users to “opt out” of location activation data sent to Casky or any other party. If you do not wish to tell us your location, please disable the location enable feature on your device or simply update your preferences on the Application to prevent the collection of your location data: however, disabling the geolocation service will prevent you from using the Application. In addition to your personal data,

5. Purposes

The personal data collected is processed in accordance with the regulations in force to meet explicit, legitimate and determined purposes, either on the basis of a contract and in particular the General Conditions or to meet a regulatory obligation or subject to your consent. Depending on the situation, the purposes are as follows: Casky collects and uses your personal data to operate the Application and provide the Services, more specifically to allow you to open your personal account, use it, notify relatives and assistance in the event of an accident. Personal data is also essential to us in the context of our interactions with you to provide customer service and more generally, within the framework of our commercial relations. In order to ensure the quality of our Services and to proceed with their improvement, Casky also proceeds to the establishment of general statistics, which are the subject of an anonymization procedure when the processing of personal data does not appear necessary. to the production of statistics. Informing you of available Services Subject to your prior consent, Casky also uses your personal data to inform you of products or services available from Casky and its affiliated entities. Casky may also contact you to ask you to participate in surveys to obtain your opinion on current services or on potential new services that may be offered by Casky. Subject to applicable contractual or legal restrictions, we may also use the information to communicate with you, or others you select, about our Services, or our partners may use the information to communicate with you about contests, sweepstakes or other operations or on their products and services. More generally, Casky may send you email or other communications and advertisements from third parties with promotional offers if you agree to receive such communications or advertisements. If you no longer wish to receive special promotional information, advertisements or other messages from us or third party advertisers, you can click on the link at the bottom of the email or update your settings and preferences on the Application. A reasonable period of time is necessary for us to satisfy your request. Finally, please note that Casky may use service providers to ensure our promotional operations with third parties offering social network services, on the basis of the information available to us and in particular to enable you to ensure the best possible connections: you can refuse to have your information used for this purpose by configuring the privacy settings directly on the social networks on which you are registered. Casky secures your personal data, as well as the personal data of third parties against access, unauthorized use or disclosure. Casky secures the personal data you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use or disclosure. When personal data is transmitted to other websites, it is protected using encryption techniques, such as the TLS (Transport Layer Security) protocol. However, we remind you that no security system is impenetrable. Comply with our legal and regulatory obligations As part of the provision of the Services, Casky is bound by various legal and regulatory obligations involving the retention of your personal data. These data can also be used during operations of identification of the authors of content of an illicit nature. As technology evolves, the Auditor may need to add purposes that are not yet provided for in this Charter. We will post any privacy policy changes on this page and, if they are significant changes, we will post a prominent notice.


Casky automatically collects certain information about the hardware and software of your computer or mobile device. This information includes your IP address, mobile device type and model, browser type, device identification, domain names, access times and referring website addresses. This information is used by Casky for the operation of the Services, to maintain the quality of the Services and to provide general statistics.

7. Data recipient

The data and information collected on the User are intended for certain employees of the Auditor, as well as any subcontractors, who are subject to compliance with the same rules on the protection of personal data as the Auditor. The data and information collected on the User are intended for certain employees of the Auditor, for any subcontractors as well as, for certain data mentioned in the special conditions, for the partners with whom personalized offers have been set up for the attention of users. These actors are subject to compliance with the same rules on the protection of personal data as the Auditor.

8. Shelf life

The data is kept by the Auditor for the time necessary for the purposes for which it was collected. It is specified in particular that: for the management of your personal account, the data is kept as long as your account is active then 48 hours after the deletion request or 3 years after the last use of the account by the User; for the management of the subscription to the newsletter, your e-mail is kept as long as you do not express the will to unsubscribe and for 3 years from the last use of the account by the User; for the commercial prospecting operations of third-party partners with your agreement, the data is kept for a period of 3 years from the last contact resulting from your initiative.

9. Right of access, rectification and opposition

You have a right of access, rectification, opposition and deletion concerning your personal data. In general, you can exercise these rights at any time: by email to the address indicated in point 13; directly in your personal space on the Application, for modification. Any request by email must be accompanied by a photocopy of a compliant and valid identity document, and will be processed within a maximum period of 2 months following receipt.

10. Security

The Auditor undertakes to make his best efforts to protect your personal data, in particular to prevent them from being distorted, damaged or communicated to unauthorized third parties.

11. Amendment

The Company may modify this Privacy Policy at any time. You will be informed by any means of the modifications made to this document. You are advised to regularly read this Privacy Policy in order to keep fully informed of its provisions.


You may contact the Company with any questions they may have about this Privacy Policy by email at the following address: